tag:help.sparkbooth.com,2010-04-06:/discussions/questions/78365-not-allowing-me-to-import-layoutSparkbooth: Discussion 2019-01-16T03:03:47Ztag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T16:55:38Z2018-12-14T16:55:38Znot allowing me to import layout<div><p>I am not familiar with paddee. Have you tried contacting Paddee support?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T16:57:32Z2018-12-14T16:57:32Znot allowing me to import layout<div><p>I have a .json file. But when I go to import it’s not recognized by the<br>
application</p></div>Cecilia Saucedotag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T16:59:50Z2018-12-14T16:59:50Znot allowing me to import layout<div><p>What version of Sparkbooth are you using? The version number is shown in<br>
Settings > About</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T17:01:44Z2018-12-14T17:01:44Znot allowing me to import layout<div><p>4.3.111, I checked for updates but there isn’t any.</p></div>Cecilia Saucedotag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T17:03:17Z2018-12-14T17:03:17Znot allowing me to import layout<div><p>JSON format photo layouts do not exist for that version. You need to<br>
upgrade to version 5 or later. You can download version 6 at<br>
<a href="https://sparkbooth.com/download">https://sparkbooth.com/download</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T17:16:54Z2018-12-14T17:16:55Znot allowing me to import layout<div><p>Is that something that I need to pay for? I have the premium version now.</p></div>Cecilia Saucedotag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T17:23:24Z2018-12-14T17:23:24Znot allowing me to import layout<div><p>What is the email address of your license?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T17:24:42Z2018-12-14T17:24:42Znot allowing me to import layout<div><p><a href="mailto:Workitpb@gmail.com">Workitpb@gmail.com</a></p></div>Cecilia Saucedotag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T17:27:30Z2018-12-14T17:27:30Znot allowing me to import layout<div><p>You have a Sparkbooth DSLR 4 license key which will only activate<br>
Sparkbooth DSLR 4.<br>
Your license key will not activate the current version 6 unless you upgrade<br>
the license key. If you want to upgrade, go to<br>
<a href="https://sparkbooth.com/upgrade">https://sparkbooth.com/upgrade</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/466679912018-12-14T17:43:03Z2018-12-14T17:43:03Znot allowing me to import layout<div><p>If you can not afford to upgrade now. you can ZIP that json file and attaché it here and I will open it in my 5.0/6.0 software and Export is as a SBL file and ZIP it and attach the Zip file here that you can use in your 4.0 version.</p>
<p>The reason you need to ZIP the json file is because it can not be attached here and a Zip file can.</p>
<p>Let me know if this will help you and send the Zip file asap... I have an event today and will be leaving in 2 hours.</p></div>Joe Connell