Joe Connell on 06 Dec, 2018 02:46 PM
NOT sure, you did not give a model number - the only DSLR cameras are...
Compatible Canon Cameras:
EOS Rebel T7, EOS Rebel T100 / 4000D, EOS Rebel T7i / 800D, EOS Rebel T6 / 1300D, EOS Rebel T6s / 760D / 8000D, EOS Rebel T6i / 750D / Kiss X8i, EOS Rebel T5 / 1200D, EOS Rebel T5i / 700D, EOS Rebel T4i / 650D, EOS Rebel T3 / 1100D, EOS Rebel T3i / 600D, EOS Rebel T2i / 550D, EOS Rebel T1i / 500D, EOS Rebel XSi / 450D, EOS Rebel XS / 1000D, EOS 77D, EOS 70D, EOS 60D, EOS 50D, EOS 40D, EOS 7D, EOS 6D, EOS 6D Mark II, EOS 5D Mark II, EOS 5D Mark III, EOS 5D Mark IV, EOS Rebel SL2, EOS SL1
Jorge Oliva on 09 Dec, 2018 03:27 PM
Hi Teresa in order for us to help we need for you to generate a service request which is easy just open the program on the viewing screen press the keys Ctrl shift 9 all at the same time a box will appear write EOS SL2 and press send. this is Vidal for us to help you. thanks
John Wu on 09 Dec, 2018 06:11 PM
If you are using a Mac, you can run Sparkbooth DSLR on a virtual machine
like Parallels or VMWare. You also need a Sparkbooth DSLR license to
activate the software. We do not see any purchases under your
email address. Did you use a different address? Let us know what it is and
I can look it up to see if you have the correct license.