sparkbooth saying not responding after picture taken

blooperzinc75's Avatar

blooperzinc75

29 Oct, 2018 11:21 PM

my laptop was just checked and everything is good.downloaded sparkbooth 6 and after u take a pic it says sparkbooth not responding

  1. Support Staff 1 Posted by John Wu on 29 Oct, 2018 11:40 PM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?

  2. Support Staff 2 Posted by John Wu on 29 Oct, 2018 11:50 PM

    John Wu's Avatar

    Thanks. I am not seeing any errors in the log. Is this happening for a
    customize photo layout? Or does it happen regardless of the photo layout
    selected?

  3. John Wu closed this discussion on 28 Nov, 2018 05:40 PM.

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