Reset activation question.

victorsts's Avatar


28 Oct, 2018 09:21 AM

Hi there!
I need to reset the activation of a license from a computer. But I saw that you mention in help files that:
 "Any other installs activated on the same license key will be deactivated." How this will happen? because I have the sparkbooth program running all day on other two machines. Will this affect the function of the running program or the license will be deactivated after a restart of the program?
Thank you!

  1. Support Staff 1 Posted by Joe Connell on 28 Oct, 2018 01:59 PM

    Joe Connell's Avatar

    When you RESET your license, it deactivates
    all the Activations connected to this license.

    All you need to do is Activate the computers
    that you are going to use with this license
    (Insert your license key and email -
    the computer must be online to Activate)

    You can Deactivate a single install in Settings > About page
    select Deactivate this install (computer must be online)

  2. John Wu closed this discussion on 28 Nov, 2018 05:40 PM.

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