forgot password

Kathryn Clark's Avatar

Kathryn Clark

10 Oct, 2018 07:24 PM

I am in the process of transferring my license to a new computer, I cant remember my password...Is there anyway to reset that or bypass it?

  1. Support Staff 1 Posted by John Wu on 10 Oct, 2018 07:29 PM

    John Wu's Avatar

    Did you mean your license key? I just sent it to you. You can have it
    emailed to yourself anytime. See

    If you are out of activations, it will allow to reset them the next time
    you use your license key. See

  2. Support Staff 2 Posted by John Wu on 10 Oct, 2018 08:05 PM

    John Wu's Avatar

    Also note, you have a Sparkbooth 4 license key which will only activate
    Sparkbooth 4, which you can download at

    Your license key will not activate the current version 6 unless you upgrade
    the license key. If you want to upgrade, go to

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