new purchase

CAROLYNN MAROHN's Avatar

CAROLYNN MAROHN

07 Oct, 2018 03:36 PM

I just bought the DSLR and cannot get it to open, keeps coming up with ERROR when I try to unlock it

  1. Support Staff 1 Posted by Joe Connell on 07 Oct, 2018 04:00 PM

    Joe Connell's Avatar

    Did you download the Sparkbooth DSLR 6?
    I see that you Activated the software 2 times already.
    So I suspect when you tried to do it the third time
    you did not download the correct version.

  2. Support Staff 2 Posted by John Wu on 07 Oct, 2018 05:15 PM

    John Wu's Avatar

    If you are still unable to activate, what is the exact error message?

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