Crashing on startup

Nicholas 's Avatar

Nicholas

06 Oct, 2018 01:45 PM

Hello,
I am in the trial version of this app and I am planning on purchasing it, but after getting a Logitech c920 pro the program crashes 5 seconds after startup. Any help would be greatly appreciated since I like this Photobooth program best. Thank you

  1. Support Staff 1 Posted by Rob (ZCZ) on 06 Oct, 2018 02:05 PM

    Rob (ZCZ)'s Avatar

    Does your computer meet the base specifications?

    System Requirements:
    For Personal/Premium, Windows (7 or later) or Mac OS 10.7 or later, Webcam, 4GB or more RAM, and i3 processor or better (2.0 Ghz or faster) recommended.
    For DSLR, Windows (7 or later), compatible Canon or Nikon camera, 4GB or more RAM, and Intel i5 processor or better (2.5Ghz or faster) recommended

  2. Support Staff 2 Posted by John Wu on 06 Oct, 2018 02:49 PM

    John Wu's Avatar

    So are you saying that if the Logitech webcam is not connected, it does not
    crash?

  3. 3 Posted by info on 08 Oct, 2018 01:08 AM

    info's Avatar

    I have downloaded another driver and it seems to work now. I will be purchasing the full version soon. Thank you for the advice 
    -------- Original Message --------
    Subject: Re: Crashing on startup [Sparkbooth Questions #76129]
    From: John Wu <[email blocked]>
    Date: Sat, October 06, 2018 7:49 am
    To: [email blocked]

    #wmQuoteWrapper pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: #efefef; border: 1px solid #d6d6d6 } #wmQuoteWrapper blockquote { margin-left: 0; padding-left: 1em; border-left: 5px solid #ccc; }
    // Please reply above this line
    ==================================================
    From: John Wu (Support staff)
    So are you saying that if the Logitech webcam is not connected, it does not
    crash?
    On Sat, Oct 06 at 07:05 AM PDT, Rob (ZCZ) wrote:
    Doors your computer meet the base specifications?
    System Requirements:
    For Personal/Premium, Windows (7 or later) or Mac OS 10.7 or later, Webcam, 4GB or more RAM, and i3 processor or better (2.0 Ghz or faster) recommended.
    For DSLR, Windows (7 or later), compatible Canon or Nikon camera, 4GB or more RAM, and Intel i5 processor or better (2.5Ghz or faster) recommended
    Having trouble reading this? View this discussion online: Crashing on startup .
    Reply with #ignore to stop receiving notifications for this discussion.
  4. John Wu closed this discussion on 28 Nov, 2018 05:38 PM.

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