Licensing

Nicole Taveras's Avatar

Nicole Taveras

24 Jul, 2018 12:26 PM

Hello, i had originally downloaded and installed the SparkBooth 5 demo version onto my photobooth; i purchased the pro DSLR version of the license for 3 devices yesterday. I entered the newly purchased license into Sparkbooth 5 and it notified me that i entered the DSLR license onto the webcam only version and that i should download/install the DSLR version of Sparkbooth. After downloading/installing Sparkbooth DSLR and re-entering the license again to unlock the newly installed software I received an email notification that i now had 2 out of 3 licenses used. Please help as ive deleted sparkbooth5 from my computer and am only running the DSLR version. how do i regain that one license seat back that is not in use?

  1. Support Staff 1 Posted by Rob (ZCZ) on 24 Jul, 2018 12:32 PM

    Rob (ZCZ)'s Avatar

    No worries, you never lose activations. You can reset/deactivate and have 100% control over your license and activations.
    See here:
    http://help.sparkbooth.com/kb/activating-and-licensing

  2. John Wu closed this discussion on 25 Sep, 2018 06:02 PM.

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