Constantly changing fonts... WHY!?

The Photo Booth Guy's Avatar

The Photo Booth Guy

21 Jul, 2018 10:22 PM

For a while now you guys keep CONSTANTLY seem to be changing the fonts in the monogram software & I would like to know if you will STOP at some point because it is SUPER inconvenient & Now you have suddenly just gotten rid of basically ALL of the cursive fonts which makes NO sense, right before my event today!...

I make a monogram at my home computer, transfer it to my photo booth laptop ONLY to find out AT MY EVENT, that the monogram is changed & or no longer exists... What the heck!?

LAST minute this comes up & I have to find a new emergency appropriate font, this should NEVER happen & it seems Very overly unecessary because as this has been a problem going on for several months now...

Will you stop playing with the fonts or is this going to be an ongoing problem...???

Thanks!

  1. Support Staff 1 Posted by John Wu on 21 Jul, 2018 10:26 PM

    John Wu's Avatar

    We are not changing the fonts. If you are using a custom font, you need to
    make sure it is installed on the other computer.

  2. Support Staff 2 Posted by Jorge Oliva on 21 Jul, 2018 11:39 PM

    Jorge Oliva's Avatar

    If your using s specific font on computer one and you want to use the font on computer two then computer two need to have that same font

  3. Support Staff 3 Posted by Joe Connell on 22 Jul, 2018 05:29 AM

    Joe Connell's Avatar

    FONTS are NOT in the software...
    the fonts are used from the Windows/Fonts folder
    that are installed on each computer.
    No software ... Word / Photoshop / etc
    has any fonts...
    If you use a font on one computer,
    that same font may not be on another computer.
    You would need to Copy the font from the first computer
    and install it on each computer that you want to use it.

  4. 4 Posted by photoboothguy12... on 27 Jul, 2018 12:45 AM

    photoboothguy123's Avatar

    Wow! I had no idea, very strange... Thanks!

  5. John Wu closed this discussion on 25 Sep, 2018 06:02 PM.

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