tag:help.sparkbooth.com,2010-04-06:/discussions/questions/73508-cameraSparkbooth: Discussion 2018-09-25T18:02:03Ztag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T16:05:26Z2018-07-21T16:05:26ZCamera<div><p>Did you open the camera settings by pressing ctrl-3 and select the camera<br>
in the camera list?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T16:09:30Z2018-07-21T16:09:32ZCamera<div><p>I pressed ctrl-3 and when I went to the camera settings to select the camera it was an option on the list and the screen still said no camera connected and prompted me to press ctrl-3 again.</p></div>Rae Adetag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T16:14:03Z2018-07-21T16:14:03ZCamera<div><p>Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main<br>
screen?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T16:16:31Z2018-07-21T16:16:33ZCamera<div><p>I sent the log.</p></div>Rae Adetag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T16:23:32Z2018-07-21T16:23:32ZCamera<div><p>According to your log you have 5.0.156 previously installed. Since you said<br>
that the problem happened after the update, try reverting to that previous<br>
install. You can download 5.0.156 from<br>
<a href="http://dist.sparkbooth.com/com.johnwupresents.sparkbooth.dslr5/sparkboothdslr-5.0.156.exe">http://dist.sparkbooth.com/com.johnwupresents.sparkbooth.dslr5/spar...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T16:27:17Z2018-07-21T16:27:17ZCamera<div><p>Guys just a reminder to all just because there's an update available it does not mean you need to update read the update and if it's something you need or there fixing a bug then update.</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T16:36:28Z2018-07-21T16:36:28ZCamera<div><p>After you install 5.0.156, let me know if that fixes the problem</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T17:04:41Z2018-07-21T17:04:41ZCamera<div><p>Did that work? Please let me know.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/457476742018-07-21T17:53:58Z2018-07-21T17:53:58ZCamera<div><p>Does the camera work in other applications? (Skype, Movie Maker etc...)</p></div>Rob (ZCZ)