tag:help.sparkbooth.com,2010-04-06:/discussions/questions/73251-greenscreen-printing-background-at-wrong-sizeSparkbooth: Discussion 2018-10-18T22:20:18Ztag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-12T11:17:41Z2018-07-12T11:17:41ZGreenscreen printing background at wrong size<div><p>When you view your photo on the save folder before printing do they look ok</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-12T11:28:42Z2018-07-12T11:28:42ZGreenscreen printing background at wrong size<div><p>No they have the same larger than expected background.</p>
<p>Thank you,</p>
<h2><a name="sandy-roberts-" class="anchor" href="#sandy-roberts-"></a>Sandy Roberts</h2>
<p><em>Kaleidoscope Enrichment, LLC</em> <a href="http://www.EnrichScience.com">www.EnrichScience.com</a><br>
<a href="mailto:sandy@enrichscience.com">sandy@enrichscience.com</a> <a href="mailto:info@enrichscience.com">info@enrichscience.com</a>, 908-362-1214<br>
P.O. Box 562, Blairstown, NJ 07825</p></div>Sandy Robertstag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-12T11:55:42Z2018-07-12T11:55:42ZGreenscreen printing background at wrong size<div><p>Can you upload one of the backgrounds here so we can test.</p></div>Rob (ZCZ)tag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-12T13:35:02Z2018-07-12T13:35:02ZGreenscreen printing background at wrong size<div><p>yes do what Rob ask so we can look at it, sometimes if you got a Google image and it says 1800X1200 there not you need to double check the size for accuracy</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-13T10:22:30Z2018-07-13T10:22:34ZGreenscreen printing background at wrong size<div><p>This is the graphic I'm using. I sized to 1200x1800, 300 dpi.</p>
<p>Sandy</p>
<p>Thank you,</p>
<h2><a name="sandy-roberts-" class="anchor" href="#sandy-roberts-"></a>Sandy Roberts</h2>
<p><em>Kaleidoscope Enrichment, LLC</em> <a href="http://www.EnrichScience.com">www.EnrichScience.com</a><br>
<a href="mailto:sandy@enrichscience.com">sandy@enrichscience.com</a> <a href="mailto:info@enrichscience.com">info@enrichscience.com</a>, 908-362-1214<br>
P.O. Box 562, Blairstown, NJ 07825</p></div>Sandy Robertstag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-13T11:56:49Z2018-07-13T11:56:49ZGreenscreen printing background at wrong size<div><p>Do you have your camera turned 90 degrees for doing portrait photos?</p></div>Rob (ZCZ)tag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-13T12:40:56Z2018-07-13T12:40:56ZGreenscreen printing background at wrong size<div><p>yep saw that coming like rob says what's happening here your doing a portrait background trying to fit into a wide box those the cutting result your getting see picture to get to this setting F1 layout and to change camera orientation F 3 camera settings</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-13T15:28:45Z2018-07-13T15:28:50ZGreenscreen printing background at wrong size<div><p>Not using a separate camera. Using the webcam on the computer and set the<br>
layout to portrait. Had not trouble with other shots, just greenscreen.<br>
Also, when the photo prints, you can see that the orientation is still the<br>
same, but the background is much larger. Notice the stars in the picture I<br>
have attached and the star in the original background.</p>
<p>Sandy</p>
<p>Thank you,</p>
<h2><a name="sandy-roberts-" class="anchor" href="#sandy-roberts-"></a>Sandy Roberts</h2>
<p><em>Kaleidoscope Enrichment, LLC</em> <a href="http://www.EnrichScience.com">www.EnrichScience.com</a><br>
<a href="mailto:sandy@enrichscience.com">sandy@enrichscience.com</a> <a href="mailto:info@enrichscience.com">info@enrichscience.com</a>, 908-362-1214<br>
P.O. Box 562, Blairstown, NJ 07825</p></div>Sandy Robertstag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-13T17:08:49Z2018-07-13T17:08:49ZGreenscreen printing background at wrong size<div><p>I believe this is a matter of programming. When using portrait mode, you CAN use the webcam at horizontal orientation but you are limited by the vertical resolution of the camera and you are getting the middle "slice' of what the optical sensor can see (the camera's sensor is horizontally biased) turning your camera corrects this.<br>
When you use greenscreen, the programming expects to have the fully rendered area to apply the image to and it's only getting half of that, so it's doing what it can to still apply the image.<br>
If I was at home I would test it out but I'm pretty sure I'm right.</p></div>Rob (ZCZ)tag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-14T00:27:47Z2018-07-14T00:27:47ZGreenscreen printing background at wrong size<div><p>ok wait cause I am confuse now are you using a laptop with a built in webcam or are you using an external webcam and if so what's the name of the webcam.</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-14T00:35:17Z2018-07-14T00:35:17ZGreenscreen printing background at wrong size<div><p>Can I remote into your computer to take a look? Here are the instructions<br>
on how to setup the remote session <a href="http://sparkbooth.com/remotesupport">http://sparkbooth.com/remotesupport</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-14T00:43:11Z2018-07-14T00:43:11ZGreenscreen printing background at wrong size<div><p>I just tried your green screen image it worked fine. See attached.</p>
<p>If I can remote into your computer, I can take a look at your settings to<br>
correct this.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T12:03:57Z2018-07-15T12:03:58ZGreenscreen printing background at wrong size<div><p>I am using the built-in webcam on the computer.</p>
<p>Thank you,</p>
<h2><a name="sandy-roberts-" class="anchor" href="#sandy-roberts-"></a>Sandy Roberts</h2>
<p><em>Kaleidoscope Enrichment, LLC</em> <a href="http://www.EnrichScience.com">www.EnrichScience.com</a><br>
<a href="mailto:sandy@enrichscience.com">sandy@enrichscience.com</a> <a href="mailto:info@enrichscience.com">info@enrichscience.com</a>, 908-362-1214<br>
P.O. Box 562, Blairstown, NJ 07825</p></div>Sandy Robertstag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T12:05:50Z2018-07-15T12:05:51ZGreenscreen printing background at wrong size<div><p>Hmmm. At least it's good to know we can make it work. Were you using a<br>
built-in webcam?</p>
<p>Unfortunately, I'm not sure I can let you remote into my computer as I work<br>
with children and have their confidential information and images on the<br>
computer. I have to check on liability on that.</p>
<p>Sandy</p>
<p>Thank you,</p>
<h2><a name="sandy-roberts-" class="anchor" href="#sandy-roberts-"></a>Sandy Roberts</h2>
<p><em>Kaleidoscope Enrichment, LLC</em> <a href="http://www.EnrichScience.com">www.EnrichScience.com</a><br>
<a href="mailto:sandy@enrichscience.com">sandy@enrichscience.com</a> <a href="mailto:info@enrichscience.com">info@enrichscience.com</a>, 908-362-1214<br>
P.O. Box 562, Blairstown, NJ 07825</p></div>Sandy Robertstag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T13:02:43Z2018-07-15T13:02:43ZGreenscreen printing background at wrong size<div><p>Hi Sandy we tested your layout and it does work to make this work you need to rotate your camera 90 decrees on a laptop top its impossible but you can get an external webcam like a logitec in our intensive testing on green screen and webcal the only one we found that works with green screen is the Logitec C922 and the Logitec Brio all the rest does not response good to Green Screen see image below</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T15:45:37Z2018-07-15T15:45:37ZGreenscreen printing background at wrong size<div><p>In that example, I did not rotate the camera - it should still work without<br>
rotating the camera.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T15:52:44Z2018-07-15T15:52:44ZGreenscreen printing background at wrong size<div><p>opps yes my mistake but because your using a portrait green screen image you need to create a layout in portrait. if your using a landscape image then you need to set your layout to wide or square.</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T15:59:29Z2018-07-15T15:59:29ZGreenscreen printing background at wrong size<div><p>The picture will just be a lot resolution of you do not rotate the camera</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T16:05:03Z2018-07-15T16:05:03ZGreenscreen printing background at wrong size<div><p>OK. So I'm using the software set up to do fun pics for kids at a free<br>
Maker Camp at the library, so I'll have to see about an additional $80 for<br>
a webcam. That may not happen. I did make the layout with Portrait mode,<br>
but without being able to rotate the camera (as it' my laptop webcam) it<br>
may not work anyway, from what I am reading. If so, such is life. I will<br>
have to plan a different project.</p>
<p>I have the kids making 5x7 comic books of characters they've created and<br>
then wanted to put their own portrait onto the cover, while also teaching<br>
them how a green screen works.</p>
<p>Sandy</p>
<p>Thank you,</p>
<h2><a name="sandy-roberts-" class="anchor" href="#sandy-roberts-"></a>Sandy Roberts</h2>
<p><em>Kaleidoscope Enrichment, LLC</em> <a href="http://www.EnrichScience.com">www.EnrichScience.com</a><br>
<a href="mailto:sandy@enrichscience.com">sandy@enrichscience.com</a> <a href="mailto:info@enrichscience.com">info@enrichscience.com</a>, 908-362-1214<br>
P.O. Box 562, Blairstown, NJ 07825</p></div>Sandy Robertstag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T16:19:41Z2018-07-15T16:19:41ZGreenscreen printing background at wrong size<div><p>It should still work with the built in webcam. I guessing it is just some<br>
setting, which is why I asked about remoting in so I can take a look.</p>
<p>Maybe we can start by exporting and sending me the layout you are using. Go<br>
to the layout editor and press the export button in the toolbar. And also<br>
send a screenshot of your camera settings (press ctrl-3 to display)</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-15T16:27:09Z2018-07-15T16:27:09ZGreenscreen printing background at wrong size<div><p>Sandy,</p>
<p>I am sure I can help you get this done</p>
<p>I use Skype to help our Sparkbooth users around the world<br>
where we can talk and I can share my screen showing you<br>
how easy it is to do.</p>
<p>Skype is 100% free to use computer to computer and<br>
you can get it here <a href="http://www.skype.com">www.skype.com</a><br>
then in the Skype contacts send a request to my Skype email<br>
<a href="mailto:ccuvideo@gmail.com">ccuvideo@gmail.com</a> and we can connect...</p>
<p>We can get this done just as you wanted it and<br>
the kids will have a great time.</p>
<hr>
<p>Joe Connell - SB Support</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/456760322018-07-18T15:04:48Z2018-07-18T15:04:49ZGreenscreen printing background at wrong size<div><p>I have a Hue stop motion animation camera with me today, maybe I'll just<br>
try using that, because I can rotate it</p>
<p>Sandy</p>
<p>Thank you,</p>
<h2><a name="sandy-roberts-" class="anchor" href="#sandy-roberts-"></a>Sandy Roberts</h2>
<p><em>Kaleidoscope Enrichment, LLC</em> <a href="http://www.EnrichScience.com">www.EnrichScience.com</a><br>
<a href="mailto:sandy@enrichscience.com">sandy@enrichscience.com</a> <a href="mailto:info@enrichscience.com">info@enrichscience.com</a>, 908-362-1214<br>
P.O. Box 562, Blairstown, NJ 07825</p></div>Sandy Roberts