transfer

LOIDA S ARELLANO's Avatar

LOIDA S ARELLANO

26 Jun, 2018 10:28 PM

hello the laptop that i had one license activated had to be replaced, how does this work. can you transfer that activation for me?

  1. Support Staff 1 Posted by John Wu on 26 Jun, 2018 10:40 PM

    John Wu's Avatar

    You can deactivate the install. See
    http://help.sparkbooth.com/kb/activating-and-licensing/deactivate-install

    Then use the same license key to activate the new install. See
    http://help.sparkbooth.com/kb/activating-and-licensing/re-installing-and-activating-sparkbooth

    Also note that you do not lose activations, since you can just reset them
    when you use them up. See
    http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations

  2. John Wu closed this discussion on 03 Jul, 2018 03:10 PM.

  3. LOIDA ARELLANO re-opened this discussion on 19 Apr, 2019 07:22 PM

  4. 2 Posted by LOIDA ARELLANO on 19 Apr, 2019 07:22 PM

    LOIDA ARELLANO's Avatar

    Hello, could you please reset all activations? 2 of the laptops that i had crashed, but i want all 3 reset. I will buy new laptop and i will install. I can not access 2 other licenses. Laptops do not even turn on. Could you please help? 

  5. Support Staff 3 Posted by Joe Connell on 19 Apr, 2019 07:26 PM

    Joe Connell's Avatar
  6. 4 Posted by LOIDA on 19 Apr, 2019 07:38 PM

    LOIDA's Avatar

    so i don;t need access to other laptops right? the battery does not work. laptop is too old.

  7. Support Staff 5 Posted by Joe Connell on 19 Apr, 2019 07:42 PM

    Joe Connell's Avatar

    NO just install in a computer and when you do
    a message will ask if you want to RESET your Activations
    and you click YES... this will release all (3) of your Activations
    and you can install in to 3 different computers.

    The old computers will be deactivated and unable to use the software.

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