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Sparkbooth Questions →
14 Jun, 2018 08:22 PM
I have an older version of Sparkbooth (2.6) I've never upgraded. It's been years since I bought the program and cannot find the licence info
Is there another way to upgrade to version 5?
P.S. the old email address would have been [email blocked] (I think)
on 14 Jun, 2018 08:28 PM
Just sent your license information to the registered email address.
You can upgrade at http://sparkbooth.com/upgrade
on 14 Jun, 2018 08:31 PM
Thank you. Got it.
Groove Factory Entertainment
Freeze Frame Entertainment
(619) 846-9777 cell
(760) 732-3428 home office
on 14 Jun, 2018 08:37 PM
Maybe you can answer this for me.
Ver 2.6 does not appear to allow me to send photos to email via an SMTP
only through a server.
Does ver 5 allow that?
\What other advantages would I get?
on 14 Jun, 2018 08:49 PM
Yes, version 5 has SMTP emailing. See
For a list of other new features, see
on 14 Jun, 2018 09:18 PM
Just upgraded. I'd like the email address changed from [email blocked] to
Can this be done?
on 14 Jun, 2018 09:23 PM
Not sure if I was clear, I'd like my purchase/account email changed. I do
not use the [email blocked] address any longer
on 14 Jun, 2018 09:27 PM
I was just looking at the license key, and it is registered under someone
else's name. What is your relationship with that person?
on 14 Jun, 2018 09:29 PM
We co own the same business. I took over managing from Paul
on 14 Jun, 2018 09:32 PM
Changing the license key email address will deactivate any installs you
have, and you will need to reactivate those installs using the new email
address. Should I make the change now?
on 14 Jun, 2018 09:35 PM
How will that affect the upgrade?
Should I just upgrade under the older email?
I just would like any future offers /updates to come to my mailbox
on 14 Jun, 2018 09:37 PM
If you used the upgraded license key, same issue. You will need to
reactivate any installs using the upgraded license key once the email
address has been changed.
Sorry, we do not sent out marketing emails.
on 14 Jun, 2018 09:43 PM
Sorry John, if I'm being thick, I have not yet installed the upgrade. If
you change the email, do I need to reinstall the older version and then the
Or just the upgrade under the new email?
on 14 Jun, 2018 09:47 PM
When you upgraded, you traded in your old license for a new license. All
the installs on the old license were already deactivated.
on 14 Jun, 2018 09:52 PM
Understood. I have not upgraded yet though
on 14 Jun, 2018 09:54 PM
So change the email address of the license?
on 14 Jun, 2018 10:59 PM
on 14 Jun, 2018 11:00 PM
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