upgraded from 4 to dslr 6 how can I access the old templates if I did not export them?

Victoria Myers's Avatar

Victoria Myers

09 Jun, 2018 03:02 PM

Not sure what else to add. I never thought about exporting the old templates from 4 that I made for upcoming events. now I can't start 4 since the license is deactivated so I can't export them now and no access to the database. luckily, the one last weekend was exported and I recreated todays and, going forward I know it will obviously work itself out but is there anything I can do for the ones in between?

Thanks, Tori

  1. Support Staff 1 Posted by John Wu on 09 Jun, 2018 04:21 PM

    John Wu's Avatar

    What is the registered email address of your license?

  2. 2 Posted by Tori Myers on 10 Jun, 2018 01:26 AM

    Tori Myers's Avatar
  3. Support Staff 3 Posted by John Wu on 10 Jun, 2018 01:50 AM

    John Wu's Avatar

    Did you try activating your Sparkbooth 4 install using your upgraded
    license key? Then you can export your settings.

  4. John Wu closed this discussion on 03 Jul, 2018 03:09 PM.

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