Message prompts not updating

Marc Little's Avatar

Marc Little

05 Jun, 2018 03:32 PM

As my touch screen has stopped working i'm trying to change the message on the start screen from Press Here to press keyboard to start, but it doesn't seem to be updating although the text is correct on the settings page.

Ive restarted the app and rebooted.

Any ideas?

Thanks

  1. Support Staff 1 Posted by Joe Connell on 06 Jun, 2018 02:27 PM

    Joe Connell's Avatar

    ??? If you Unchecked "Click or Touch screen to start"
    that will turn off the touch screen
    But if you have also Unchecked the START box
    you will need to change the TEXT in Ctrl 1 Settings
    Messages at the top - that is what is shown on screen
    when you are not using the Start button message.

    You can use the Start button message without the Touch screen
    just to have a nicer text on the bottom of the screen.
    Like I do [see attached]

  2. 2 Posted by james rock on 06 Jun, 2018 08:17 PM

     james rock's Avatar

    If you are facing that issue then I would suggest you visit authorized service center. There you can get some help regarding your problem.
     If your problem still exists then contact <a href="https://printerchatsupport.co.uk/epson-printer-support/">Epson Printer Support</a>

  3. John Wu closed this discussion on 03 Jul, 2018 03:08 PM.

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