Re-validating application offline on another computer.

michelehiggins's Avatar


04 Jun, 2018 05:09 PM

How do I validate my license on another computer. I don't use online for my sparkbooth application, and it's counting down from 10 I only have that many times to use it, I am now down to 7 more times to use my sparkbooth.

  1. Support Staff 1 Posted by John Wu on 04 Jun, 2018 05:13 PM

    John Wu's Avatar

    Sorry, you cannot validate offline. Anytime you update the software, it
    will require online validation of the license,

  2. Support Staff 2 Posted by Joe Connell on 04 Jun, 2018 06:35 PM

    Joe Connell's Avatar

    The count down you are seeing is due to the software will
    periodically check license validations and if the computer
    was only on line for the initial validation the software is set to
    start this countdown after many uses - when this happens
    you need to just connect to the internet and be on line
    for the software to validate your license.
    Completely automatic done in the background.

    This is a security procedure to help prevent other people
    from using your license without authorization.

  3. 3 Posted by michelehiggins on 04 Jun, 2018 06:43 PM

    michelehiggins's Avatar

    Ok, thank you, Joe. I appreciate your quick response,

    Sent via the Samsung Galaxy S® 6, an AT&T 4G LTE smartphone

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

18 Jun, 2018 12:14 PM
17 Jun, 2018 10:16 PM
17 Jun, 2018 06:15 PM
17 Jun, 2018 12:27 AM
15 Jun, 2018 03:52 PM