Software move

Chris Knuth's Avatar

Chris Knuth

04 Jun, 2018 03:52 PM

School district laptop was lost with this software on it. The license was paid for and we have the email with the information and license file for Sparkbooth personal. Can I install the software on the teachers new laptop and use the license file or does it need to be deactivated on the old one? Thanks

  1. Support Staff 1 Posted by John Wu on 04 Jun, 2018 04:11 PM

    John Wu's Avatar

    If you still have the computer, you can deactivate the install. See
    http://help.sparkbooth.com/kb/activating-and-licensing/deactivate-install

    If you do not, you can just reuse the license to activate another install.
    See
    http://help.sparkbooth.com/kb/activating-and-licensing/re-installing-and-activating-sparkbooth

    Also note you do not lose activations, since you can reset them when you
    use them up. See
    http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations

  2. John Wu closed this discussion on 03 Jul, 2018 03:08 PM.

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