Video problem

Kergourlay's Avatar


31 May, 2018 11:44 AM

Hello here is in the application with a DSLR NIkon d300 I have well the image which displays in the screen but her(it) is a little bit fuzzy and not fluid but the taken photos they are good.
Can bring a solution to this problem.


  1. Support Staff 1 Posted by Joe Connell on 31 May, 2018 12:09 PM

    Joe Connell's Avatar

    Sounds like you need to change the Frame Rate
    in the camera settings Ctrl+3 -
    Higher Frame Rate, cleaner live view.

  2. 2 Posted by marcel kergourl... on 31 May, 2018 01:27 PM

    marcel kergourlay's Avatar

    Merci, cela fonctionne

    Peut on éclaircir cette vidéo car grosse différence entre la vidéo de prise
    de vue et la photo prise.(qui elle est bonne)


  3. Support Staff 3 Posted by Joe Connell on 31 May, 2018 01:46 PM

    Joe Connell's Avatar

    That sounds like you are using a DSLR camera in Auto focus.
    Best to use (M) Manual or (P) ...

    Reason: when using Auto focus, the software sends the command
    to TAKE the photo and now the camera has to take extra time
    to focus THEN takes the photo.
    This is why what was expected to be the photo, is not due to
    the few extra seconds needed for the camera to focus.

    Now to set up and use (M) or (P) start with your first TEST session
    with the camera in Auto Focus - start the session and as soon
    as the FIRST photo is taken SWITCH the dial to (M) or (P)
    Now the cameras focus is set for the depth of field to take
    all the remaining photos in focus the instant the software
    sends the command to take the photo.

    You ask... what is the difference of (M) and (P)
    (M) is full manual controls that you would need to adjust
    (P) is set up to lock the focus you have set with your
    first test photo in Auto and it will be adjusting other settings
    if needed during the live view, not slowing down the time
    when the command to take a photo.
    This setting is what many use when lighting conditions
    at an event are changing due to room lights being turned
    on and off or sun light coming from the windows.

    I hope this helps you...

    Joe Connell - SB Support

  4. John Wu closed this discussion on 03 Jul, 2018 03:06 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

23 Jan, 2019 04:10 AM
22 Jan, 2019 11:24 PM
22 Jan, 2019 07:08 AM
22 Jan, 2019 02:45 AM
22 Jan, 2019 01:37 AM