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30 Apr, 2018 07:00 PM
I have DNP printer DS-RX1
It print in an excellent way
It can't read from my computer
I have laptop win 10 and Computer win 7
The two can't read printer ... this same ... printer switch off
I try changing the cable but not work
also change USB port ... also same ... note : im never change USB port before
I hope have some solutions
on 30 Apr, 2018 08:01 PM
Open the computer control panel under devices and printers check to see if your printer is there you should see Rx1
on 30 Apr, 2018 08:26 PM
yes it there ... I tried to install printer again .. but this method didn't work .. becouse printer is like switch off
on 30 Apr, 2018 09:19 PM
You said the printer is completely with no power I use a rx1 if you can't turn the printer on try changing the power cord if that don't work you will need to send the printer out to repair.
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