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Bailey Evans's Avatar

Bailey Evans

19 Apr, 2018 09:44 PM

Hi

For some reason the photo preview is not showing up on the screen. I can't find where in the settings to fix this. I'm working with Sparkbooth 4 with DSLR upgrade

Thanks

  1. Support Staff 1 Posted by John Wu on 19 Apr, 2018 09:50 PM

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    What do you mean by photo preview? Are you referring to the thumbnails
    along the side?

  2. 2 Posted by Baileybooper on 19 Apr, 2018 10:02 PM

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    No...the preview the people see of themselves inside of the booth while
    taking pictures. The "mirror"

  3. Support Staff 3 Posted by Joe Connell on 19 Apr, 2018 10:08 PM

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    Are you using a DSLR?
    Did you set it (camera) up for Live View?

  4. Support Staff 4 Posted by John Wu on 19 Apr, 2018 10:08 PM

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  5. 5 Posted by Baileybooper on 19 Apr, 2018 10:13 PM

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    Yes DSLR It says camera is connected but I don't see where to make sure
    it's set for "live". Frustrating as it was was working fine at one point
    and when I turned it on today it's not

  6. Support Staff 6 Posted by John Wu on 19 Apr, 2018 10:32 PM

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    Did you try going through the article in the link that I send you and see
    if anything changed?

  7. 7 Posted by Baileybooper on 19 Apr, 2018 10:50 PM

    Baileybooper's Avatar

    Seemed to work. Thanks.

  8. John Wu closed this discussion on 02 May, 2018 04:42 PM.

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