Not sending e-mails; error

Amy's Avatar


13 Mar, 2018 09:11 PM


I just sent a support request from the software. Apparently photos have not always been sent for a couple weeks. I tried sending from the saved queue but got the same error: "Can't send mail-all recipients were rejected: 550 5.7.1 Unable to relay"

  1. Support Staff 1 Posted by John Wu on 13 Mar, 2018 11:52 PM

    John Wu's Avatar

    That error message is coming from your SMTP server. Could be an issue with
    your SMTP configuration, see

  2. John Wu closed this discussion on 16 Apr, 2018 04:33 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac