Not sending e-mails; error

Amy's Avatar


13 Mar, 2018 09:11 PM


I just sent a support request from the software. Apparently photos have not always been sent for a couple weeks. I tried sending from the saved queue but got the same error: "Can't send mail-all recipients were rejected: 550 5.7.1 Unable to relay"

  1. Support Staff 1 Posted by John Wu on 13 Mar, 2018 11:52 PM

    John Wu's Avatar

    That error message is coming from your SMTP server. Could be an issue with
    your SMTP configuration, see

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