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Mario Galvan's Avatar

Mario Galvan

13 Mar, 2018 05:04 PM

hola que tal buenos dias yo cuento con una licencia premium pero es la 4 puedo subirlo a la 5? tiene algun costo ?que es lo que tengo que tengo que hacer?

  1. Support Staff 1 Posted by John Wu on 13 Mar, 2018 05:29 PM

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    What is the email address of your license key?

  2. 2 Posted by Mario Galvan on 13 Mar, 2018 06:30 PM

    Mario Galvan's Avatar
  3. Support Staff 3 Posted by John Wu on 13 Mar, 2018 06:35 PM

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    That license key is registered under someone else's name. Did you purchase
    the booth from him?

  4. 4 Posted by Mario Galvan on 13 Mar, 2018 06:50 PM

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    If I buy it, do I have a problem?

  5. Support Staff 5 Posted by John Wu on 13 Mar, 2018 06:56 PM

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    Did [email blocked] give you the license key?

  6. 6 Posted by Mario Galvan on 13 Mar, 2018 07:11 PM

    Mario Galvan's Avatar

    if he gave it to me

  7. Support Staff 7 Posted by John Wu on 13 Mar, 2018 11:54 PM

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    I do not understand. So you do not have the license key? And did you
    purchase the booth from [email blocked]?

  8. Support Staff 8 Posted by Jorge Oliva on 14 Mar, 2018 01:13 AM

    Jorge Oliva's Avatar

    Hola Mario la licencia no esta registration bajo de tu correo electronics para poder registrar la licencia bajo de tu nombre como obstubiste esta licencia

  9. 9 Posted by Mario Galvan on 14 Mar, 2018 03:52 AM

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    compre el stan con esa licencia, si tengo la clave del producto

  10. 10 Posted by Mario Galvan on 14 Mar, 2018 03:55 AM

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    bueno si no se puede no hay problema asi lo dejamos muchas gracias por el apoyo

  11. Support Staff 11 Posted by Jorge Oliva on 14 Mar, 2018 01:25 PM

    Jorge Oliva's Avatar

    Si see puede darno un chance para trabajar esto. Estaremo en contactor pronto

  12. John Wu closed this discussion on 16 Apr, 2018 04:33 PM.

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