tag:help.sparkbooth.com,2010-04-06:/discussions/questions/68702-software-is-not-workingSparkbooth: Discussion 2018-03-07T16:53:59Ztag:help.sparkbooth.com,2010-04-06:Comment/447297302018-02-14T19:28:42Z2018-02-14T19:28:42ZSoftware is not working <div><p>Hi,<br>
We have license version 3.8 . the software can't recognize the printer, though when we send a photo to print from the computer view image not from the software it works but when we try to send to the software it doesn't.<br>
This printer worked up to know, we have tried to reinstall and it didn't help .<br>
Please advice</p></div>yanivtag:help.sparkbooth.com,2010-04-06:Comment/447297302018-02-14T19:47:11Z2018-02-14T19:47:11ZSoftware is not working <div><p>Is the printer shown as selected in Sparkbooth? Can you post a picture of your printer settings?</p></div>Rob (ZCZ)tag:help.sparkbooth.com,2010-04-06:Comment/447297302018-02-14T20:00:18Z2018-02-14T20:00:18ZSoftware is not working <div><p>did you download the printers driver directly from the manufacture website.</p></div>Jorge Oliva