exposure compensation

Jonatan Hernandez's Avatar

Jonatan Hernandez

08 Feb, 2018 06:08 PM

I m using webcam and pics are coming out kind of dark. Even if I use 2 flashes. I was told I need to adjust the exposure compensation inside the software. Any links ? help?
Thank You.

  1. Support Staff 1 Posted by Joe Connell on 08 Feb, 2018 06:13 PM

    Joe Connell's Avatar

    Can you show an example of the photos
    and a photo of how you have your booth set up with your light(s)

  2. Support Staff 2 Posted by Jorge Oliva on 08 Feb, 2018 07:48 PM

    Jorge Oliva's Avatar

    Are you using a camera flash or a continuous light source

  3. 3 Posted by Go Dj Productio... on 12 Feb, 2018 07:32 PM

    Go Dj Productions's Avatar

    I m using continuous lighting with webcam. The light its right on top of
    the monitor. I always keep 4ft distance from the backdrop. The pic I
    attached its not the worse that I have because that time I had good
    lighting since i was set up next to a window and good extra lighting was
    coming from outside. but if I'm inside and lights off I start getting pics
    that are not with good lighting. I was told to change the exposure
    compensation within the Photo Booth software.

  4. Support Staff 4 Posted by Joe Connell on 12 Feb, 2018 07:53 PM

    Joe Connell's Avatar

    You have an Open booth that would need more light than
    the small LCD light that you are using.
    Samples from my Open Booth set up

  5. 5 Posted by Go Dj Productio... on 12 Feb, 2018 07:58 PM

    Go Dj Productions's Avatar

    So no way to adjust settings to help with that inside the software?

  6. Support Staff 6 Posted by Joe Connell on 12 Feb, 2018 08:58 PM

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    No, you are not using enough light for the camera to get good quality photos.

    This has nothing to do with the photo booth software.
    The camera captures the photos and sends them to the software
    to be placed into the layout you have set up in the software...
    then the finished layout image is sent to the printer
    to be printed or saved to be uploaded to social media or email.

    Also, in the example image of your booth set up,
    there is a light in the back right that will effect
    your camera to close the iris due to light coming into the camera...
    never have lights in front of your camera.

  7. Support Staff 7 Posted by Jorge Oliva on 13 Feb, 2018 01:08 AM

    Jorge Oliva's Avatar

    OMG with this dingy light source you will never get a great picture one problem its an LED those type of light cast a blue tint light and believe me like Joe said that's not enough light for an open booth. here is a sample of my open booth and my results.

  8. Support Staff 8 Posted by Jorge Oliva on 13 Feb, 2018 01:35 AM

    Jorge Oliva's Avatar

    Jonatan to properly check your exposure setting we need for you to open spark booth on the main screen press Ctrl shift 9 key at the same time this will open a support request write exposure problem in the box and press send. this will send us a log with your settings and exposure

  9. John Wu closed this discussion on 07 Mar, 2018 04:53 PM.

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