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Cynthia Pacheco's Avatar

Cynthia Pacheco

06 Feb, 2018 06:05 PM

Hello,

I purchased your software and since then my lap top has crashed. I want to put it on another computer for a 30th birthday this weekend.
I don't remember if there was a sign on I needed to do this. Would you please update me on the process and send me any ID or password I may need. I love this software you did a great job we have had lots of fun with this!

Thank you,
Cynthia Pacheco

  1. Support Staff 1 Posted by John Wu on 06 Feb, 2018 06:19 PM

    John Wu's Avatar

    I just sent a recover license email to you with your license key. You can
    have your license emailed to you anytime, see
    http://help.sparkbooth.com/kb/activating-and-licensing/recover-license-key-2

    Here are instructions on how to reinstall Sparkbooth,
    http://help.sparkbooth.com/kb/activating-and-licensing/re-installing-and-activating-sparkbooth

  2. John Wu closed this discussion on 07 Mar, 2018 04:53 PM.

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