problem

steve's Avatar

steve

08 Jan, 2018 04:12 AM

why "online is always red"inside the update summuary?,but I am sure possible to line up with internet

  1. Support Staff 1 Posted by Joe Connell on 08 Jan, 2018 04:17 AM

    Joe Connell's Avatar

    If your computer is ONLINE, the icon should be Green
    unless you have something within your computer settings
    to not connect with the software

  2. Support Staff 2 Posted by John Wu on 08 Jan, 2018 04:18 AM

    John Wu's Avatar

    Something on your computer is blocking Sparkbooth from accessing our
    servers. Check this
    http://help.sparkbooth.com/kb/troubleshooting/no-internet-connection

  3. John Wu closed this discussion on 05 Feb, 2018 06:15 PM.

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