TEST for Mike Anderson

Joe Connell's Avatar

Joe Connell

31 Dec, 2017 12:57 AM

Testing SB forum for postings...
IGNOR if you receive this

Joe Connell - SB Support

  1. 1 Posted by manderson0488 on 31 Dec, 2017 08:45 PM

    manderson0488's Avatar

    Hey well at least it lets you make a post! I think it has something to do with my account. Not exactly sure what was going on, but I tried to post twice. Is the problem possibly that I was trying to upload a .sbl file with the original post?

    Attached is my .sbl file and .jpg. My issue is that the photos themselves have an opacity to them and the background can be seen through. I have no overlay, i double checked it is only a background file.

    Not sure if it makes a difference, but I am using Sparkbooth DSLR.

  2. Support Staff 2 Posted by Joe Connell on 31 Dec, 2017 09:05 PM

    Joe Connell's Avatar

    Works 100% fine for me...

    The SB Help forum doesn't recognize SBL file
    and they get rejected so you need to upload them as a zip file.

    We should Skype and review this to see
    what could be causing you a problem.

    If you do not have Skype get it here FREE
    If you have Skype my user name is ccuvideo
    or use my email [email blocked]

    I am available when ever you need me...

  3. 3 Posted by manderson0488 on 31 Dec, 2017 09:11 PM

    manderson0488's Avatar

    Please export it as a .jpg and upload so I can see.

  4. Support Staff 4 Posted by Joe Connell on 31 Dec, 2017 09:16 PM

    Joe Connell's Avatar

    This is the Preview from the Layout Editor

  5. 5 Posted by manderson0488 on 06 Jan, 2018 06:12 AM

    manderson0488's Avatar

    I suspect maybe because your sample photo is a little more busy in the background its just not noticable? I will find the event I did where I had a white backdrop and the background was showing through.

  6. Support Staff 6 Posted by Jorge Oliva on 06 Jan, 2018 04:55 PM

    Jorge Oliva's Avatar

    post that picture for us to see what you mean

  7. John Wu closed this discussion on 05 Feb, 2018 06:15 PM.

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