phone number or remote support

pamelamoreno's Avatar

pamelamoreno

28 Dec, 2017 07:32 PM

We just want to make sure that we are using the software to it's complete capabilities, functionality & customization...do you have phone or remote support?

  1. Support Staff 1 Posted by Joe Connell on 28 Dec, 2017 07:52 PM

    Joe Connell's Avatar

    All support is done here...

    I do offer Skype support when needed
    My Skype name is ccuvideo or email [email blocked]
    send a Contact request in Skype and I can add you to the contacts
    and we can connect and I can share my screen and we can talk (English only)
    What are you having issues with or questions on?


    Joe Connell - SB Support

  2. 2 Posted by pamelamoreno on 28 Dec, 2017 07:57 PM

    pamelamoreno's Avatar

    Do you have someone who will go in remote to see our settings? It's taking our IT person a lot of time to look at all the functionality...

  3. 3 Posted by pamelamoreno on 28 Dec, 2017 07:57 PM

    pamelamoreno's Avatar

    Can we add Instagram to the options...?

  4. Support Staff 4 Posted by Joe Connell on 28 Dec, 2017 08:02 PM

    Joe Connell's Avatar

    When using Skype YOU can share your screen and I can review all your settings.

    You can not upload to Instagram
    No, Instagram doen't allow third party programs.
    It's not Sparkbooth that prevents this it is Instagram. Sorry...

  5. John Wu closed this discussion on 06 Jan, 2018 12:26 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac