tag:help.sparkbooth.com,2010-04-06:/discussions/questions/64830-next-favourite-layout-always-back-to-default-layoutSparkbooth: Discussion 2017-11-30T20:23:23Ztag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-14T06:03:36Z2017-11-14T06:03:36ZNext Favourite Layout always back to default Layout <div><p>You can change it in the Photo Layouts CIRCLE ARROW icon<br>
see attached - use caution when changing this feature<br>
MANY users FORGET they changed it and have the same problem<br>
wondering why it is NOT going back to Default layout.</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-14T06:30:55Z2017-11-14T13:18:51ZNext Favourite Layout always back to default Layout <div><p>Use caution : what caution ?</p>
<p>I already change it to Next Favourite Layout,<br>
but always back to Default.</p>
<p>wondering why it is NOT going back to Default layout ?<br>
I need to permanent setting Next Favourite Layout.</p></div>Mochammad Effenditag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-14T06:40:22Z2017-11-14T06:40:22ZNext Favourite Layout always back to default Layout <div><p>Capture a screen shot of this setting<br>
so we can see you have it set to Next Favorite</p>
<p>If you set it to Next Favorite, it should select<br>
the Next Favorite layout for each session</p>
<p>Also send a Request Support from the main screen<br>
(where you do sessions) Hold down the <strong>Ctrl + Shift +9</strong> keys<br>
all at the same time to open the Request Support window<br>
and send it... it will show more information about your system</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-14T17:25:42Z2017-11-14T17:25:42ZNext Favourite Layout always back to default Layout <div><p>I think I found the issue. I will let you know when I have a fix for you to<br>
try. But please send the log as Joe suggested.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-15T00:45:43Z2017-11-15T00:45:43ZNext Favourite Layout always back to default Layout <div><p>Can you try this new build and let me know if it fixes the issue for you?<br>
<a href="https://www.dropbox.com/s/145b4wlmuv7njhg/sparkbooth-setup.exe?dl=0">https://www.dropbox.com/s/145b4wlmuv7njhg/sparkbooth-setup.exe?dl=0</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-15T01:26:13Z2017-11-15T01:26:13ZNext Favourite Layout always back to default Layout <div><p>Dear John Wu,</p>
<p>Thank for the update I will try this afternoon.</p>
<p>Pada tanggal 15 Nov 2017 07.45, "John Wu" <a href="mailto:tender+d349641eaf@tenderapp.com">tender+d349641eaf@tenderapp.com</a><br>
menulis:</p></div>Mochammad Effenditag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-15T01:39:48Z2017-11-15T01:39:48ZNext Favourite Layout always back to default Layout <div><p>I was not sure if you have Premium or DSLR which is why I was waiting for<br>
you log. That link is for Premium.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-15T01:46:55Z2017-11-15T01:46:56ZNext Favourite Layout always back to default Layout <div><p>I have premium licence.<br>
How to install the new one.<br>
Uninstall than install new<br>
Or I need to unregister licence first ?</p>
<p>Pada tanggal 15 Nov 2017 08.39, "John Wu" <a href="mailto:tender+d349641eaf@tenderapp.com">tender+d349641eaf@tenderapp.com</a><br>
menulis:</p></div>Mochammad Effenditag:help.sparkbooth.com,2010-04-06:Comment/440325802017-11-15T03:06:30Z2017-11-15T03:06:30ZNext Favourite Layout always back to default Layout <div><p>It will install over what your already have</p></div>John