GIF format in SB 5

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emil

16 Aug, 2017 07:42 AM

Hi,

Sorry it this info is available but i couldn't find it. Maybe someone who uses 5.0 can share.

In which format are GIFs sent to e-mail? MP4 I hope so it can be shared on Instagram.

Thanks everyone!

  1. Support Staff 1 Posted by Joe Connell on 16 Aug, 2017 01:12 PM

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    No... a GIF is created as a GIF file format and it is send as a GIF

  2. 2 Posted by emil on 16 Aug, 2017 01:55 PM

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    Thanks for the info Joe.

    Any plans on implementing mp4? From a marketing aspect mp4 is much better. Instagram > Facebook

  3. Support Staff 3 Posted by Joe Connell on 16 Aug, 2017 02:04 PM

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    A GIF image is just that.
    If you need to convert a GIF to MP4
    you will need to do that out side of Sparkbooth
    in a program that can convert GIF's to MP4

    Instagram and Facebook are prone to making changes
    all the time and today they may allow something and
    tomorrow they will not...

    This is not an issue of Sparkbooth - we allow the creation of a GIF image from the photos taken and adding a conversion to the software would only be more system resource intense and not good for keeping the software working smoothly.

  4. Support Staff 4 Posted by John Wu on 16 Aug, 2017 03:34 PM

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  5. 5 Posted by emil on 16 Aug, 2017 06:39 PM

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    I know the difference :).

    Fair point. Considering Social Booth does MP4s and takes stupid long to create it (several seconds of spinning wheel). Sparkbooth is an overall smoother experience so sure your programmers could do miracles compared to them.

    Never said it was an issue with Sparkbooth. Only that it's only useful as MP4 for marketing on Instagram.

    Thanks!

  6. John Wu closed this discussion on 14 Sep, 2017 05:35 PM.

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