GIF format in SB 5

emil's Avatar


16 Aug, 2017 07:42 AM


Sorry it this info is available but i couldn't find it. Maybe someone who uses 5.0 can share.

In which format are GIFs sent to e-mail? MP4 I hope so it can be shared on Instagram.

Thanks everyone!

  1. Support Staff 1 Posted by Joe Connell on 16 Aug, 2017 01:12 PM

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    No... a GIF is created as a GIF file format and it is send as a GIF

  2. 2 Posted by emil on 16 Aug, 2017 01:55 PM

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    Thanks for the info Joe.

    Any plans on implementing mp4? From a marketing aspect mp4 is much better. Instagram > Facebook

  3. Support Staff 3 Posted by Joe Connell on 16 Aug, 2017 02:04 PM

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    A GIF image is just that.
    If you need to convert a GIF to MP4
    you will need to do that out side of Sparkbooth
    in a program that can convert GIF's to MP4

    Instagram and Facebook are prone to making changes
    all the time and today they may allow something and
    tomorrow they will not...

    This is not an issue of Sparkbooth - we allow the creation of a GIF image from the photos taken and adding a conversion to the software would only be more system resource intense and not good for keeping the software working smoothly.

  4. Support Staff 4 Posted by John Wu on 16 Aug, 2017 03:34 PM

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  5. 5 Posted by emil on 16 Aug, 2017 06:39 PM

    emil's Avatar

    I know the difference :).

    Fair point. Considering Social Booth does MP4s and takes stupid long to create it (several seconds of spinning wheel). Sparkbooth is an overall smoother experience so sure your programmers could do miracles compared to them.

    Never said it was an issue with Sparkbooth. Only that it's only useful as MP4 for marketing on Instagram.


  6. John Wu closed this discussion on 14 Sep, 2017 05:35 PM.

  7. emil re-opened this discussion on 30 Mar, 2018 11:30 AM

  8. 6 Posted by emil on 30 Mar, 2018 11:30 AM

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    Hi John and Joe,

    Checking in again to see if you have updated your plans considering GIFs in MP4 format. Since kind of the whole industry has made a big thing out of GIFs the last 2 years at least I'm surprised you haven't jumped on the bandwagon.

    I hear the events you do don't require proper GIF functionality. But then maybe you mostly just have wedding clients and such. Using the photo booth as a "fun attraction" more than a "powerful marketing tool".

    In the discussions I've seen a lot of comments about uploading GIF to Facebook. Here in Europe interest in Facebook kind of died at least 4 years ago. What brands WANT is Instagram. And instagram requires MP4. If we could send MP4 with email that would be a great marketing tool. And it's not sci-fi, most software has it already.

    I only insist because I like so much about Sparkbooth :).

  9. John Wu closed this discussion on 02 May, 2018 04:41 PM.

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