Paresh Joshi's Avatar

Paresh Joshi

11 Aug, 2017 12:15 PM


Currently we have the countdown option from 10 seconds, please can i put in a request in for this to be longer for example upto 20 (ideally 15 seconds for me really << and this feedback from my clients).
Basically, i have a booth and all my props are within the booth, when around upto 12 people are in this booth - 10 seconds is not long enough for them to change their props in between shots (and for the webcam to focus quick enough which can take a second or 2)

I know i asked this request before and you guys gave me a "it will add more time to the booth etc and therefore less people in the booth" but this is a request for a future update to have this as i need to offer this flexibility to my clients. I use sparkbooth as a booth and a pod service.

  1. Support Staff 1 Posted by Joe Connell on 11 Aug, 2017 12:42 PM

    Joe Connell's Avatar

    Upgrade to 5.0 and you will have the option to
    Trigger each shot which can give you all the time you need
    or set up Retake to "Do Over" any shot

  2. 2 Posted by Paresh Joshi (J... on 11 Aug, 2017 12:42 PM

    Paresh Joshi (JOSH)'s Avatar

    Hello and thank you for your mail, I'm currently out of the office. I'll be back as soon as I can.

    I shall respond to your mail as and when I can so please bear with me.

    Thank you.
    Engineering - Office 365 Lync Online/Dev./Unified Communications

  3. 3 Posted by josh on 12 Aug, 2017 06:38 AM

    josh's Avatar

    yep have upgraded to 5.0 but doing it manually will mean i won't get a nice countdown that we are usually used to, this option does not work for me if the booth is used in unattended mode.

  4. Support Staff 4 Posted by Joe Connell on 12 Aug, 2017 01:14 PM

    Joe Connell's Avatar

    Sorry, currently the countdown has a Max at 10 with audio files counting to 10... maybe in the future we can add a longer countdown. But the majority of users (photo booth professionals) feel the longer the guest take in the booth, the more other guests (waiting) get upset and when people are waiting to take a turn... they don't want to wait longer.

    I do have a suggestion that will make it work better for you. get the props out of your booth... having the props in the booth (IMO) it the worst thing to do. By having your props out side the booth, the guests will pick which props they are going to use BEFORE entering the booth... my count is set at 5 seconds and that is more than enough time for a guest to change a prop.

    ...and having a booth Unattended is like leaving the car unlocked with the keys in it... just asking for trouble...

  5. 5 Posted by josh on 12 Aug, 2017 04:05 PM

    josh's Avatar

    Thanks, understand your concerns, the way it works for me is just right, my product is a little different and i chose sparkbooth due to the flexibility in what i can control (the status file) and my service evolves around that. I could (in code) manually trigger the taking of the picture and implement my own countdown mechanism but just wanted to know if you guys would consider it (as it would be less hassle) then me recoding it. having it extended to 15 seconds would not impact the majority of photo booth professionals as they can leave it as it is. I on the other hand would make full use of it - anyway, appreciate the support/feedback :) Hope John may consider it in the (near) future.

  6. Support Staff 6 Posted by Joe Connell on 12 Aug, 2017 10:48 PM

    Joe Connell's Avatar

    Regarding your comment:
    I could (in code) manually trigger the taking of the picture and implement my own countdown mechanism but just wanted to know if you guys would consider it (as it would be less hassle) then me recoding it.

    If you Agreed to the License agreement (required to use the software)
    you should note the following...
    Use Constitutes Acceptance

    By Using The Software and documentation You Acknowledge That You Have Read, Understood And Accept All The Terms And Conditions Of This End User License. If You Do Not Accept All Terms And Conditions, Do Not Use The Software and documentation

    Conditions Of Use

    ... You shall not, and shall not authorize or engage anyone to, copy, modify, translate, alter, adapt, reverse engineer, disassemble, create derivative works of, decompile or attempt to derive source code for the Software for any purpose. You understand that Developer has included certain technical disabling features and functionality in the Software that help to limit the use of the Software to the terms and conditions stated in this License.


    Joe Connell - SB Support

  7. 7 Posted by josh on 13 Aug, 2017 12:10 AM

    josh's Avatar

    no no no, nothing of the sort - reverse engineering etc.
    I mean using scripts etc to respond to events that sparkbooth generates like switch on a light or use a 3rd party button to start the process. I have no interest, time & patience in disassembling others work.

  8. Support Staff 8 Posted by Joe Connell on 13 Aug, 2017 12:28 AM

    Joe Connell's Avatar

    I am sure creating a Script code as you say is 100% OK
    and does not violate the software license agreement.

    ...I just wanted to make sure

    we are not hard asses, I just want to protect
    John's extensive hard work he has provided
    for all of us who enjoy using HIS software.

    John is 1 in a million who goes out of his way to make sure
    what he has created will work for everyone and he goes
    above and beyond by Remoting to a users computer
    to search for any issues a user is having...
    I know of no other software developer who is
    that concerned about everyone of his customers.

    Sorry I sometimes come across extremely rude at times,
    I only want to make sure all users of John's software
    understand this is his life work and his only income.

    I have caught MANY users who have attempted to
    cheat the system over and over ...
    With selling photo booths with Split Activations, code hacking,
    and many other underhanded attempts at getting something for nothing.

    Many of our Support Team were watching this post
    after your comments and now we can all relax...
    no code cracking, just a script watch.

    Thank you for listening to my rant, we are always here to help.

    PLUS your request is now on the possible ToDo List...
    ... up to a 20 Countdown (maybe without Audio to start)

    Joe Connell - SB Support

  9. 9 Posted by josh on 14 Aug, 2017 06:59 AM

    josh's Avatar

    That's great news and I completely understand, i too am a software dev and completely understand your views and great to see you enforcing and protecting IP.

    I chose sparkbooth mainly becuase (not in order)

    1) the software gets regular updates which shows the commitment
    2) the forums are manned with quality support and responses which shows the support and help and open to product suggestions to make it better
    3) the flexibility of the product (so i can react and write my scripts/app around sparkbooth statuses) to make it work the way i'd want it (working in both attended and unattended mode (which works great by the way))

    So its a thumbs up from me.

    i completely support the work and efforts the sparkbooth team put into the product and grateful for your assistance.

    Thanks guys.

  10. John Wu closed this discussion on 14 Sep, 2017 05:34 PM.

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