Widescreen photo

Nicholas Wiegert's Avatar

Nicholas Wiegert

10 Aug, 2017 03:41 PM

I paid $119 for this and according to your website I should have the widescreen photo ability. However us will only allow me to do square photos. Please help me!

  1. Support Staff 1 Posted by John Wu on 10 Aug, 2017 04:05 PM

    John Wu's Avatar

    Go to Settings (press ctrl-1 to display) > Premium > General > Photo Sizes
    > select Widescreen

  2. Support Staff 2 Posted by Joe Connell on 10 Aug, 2017 04:08 PM

    Joe Connell's Avatar

    You need to SELECT the Wide photo boxes in
    1) the Photo Layout screen
    2) the Premium > General area
    3) in the Layout Editor

    see attached

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • image.jpg 3.38 MB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

17 Aug, 2017 05:18 PM
17 Aug, 2017 02:07 AM
16 Aug, 2017 07:16 PM
16 Aug, 2017 06:39 PM
16 Aug, 2017 01:58 PM