Old Photo Layouts

thesongdj's Avatar

thesongdj

13 May, 2017 03:27 AM

Just updated our software and WOW! Lost the old photo layouts that we use all the time.
The old 1x3 Top, 4x6, Landscape now has much smaller photos and larger space for artwork.
Is there any way to get some of the old photo layouts prior to the lastest update?

Help!

Showing page 2 out of 2. View the first page

  1. Support Staff 31 Posted by Joe Connell on 10 Oct, 2019 03:39 PM

    Joe Connell's Avatar

    This is what you do...
    see attached

  2. 32 Posted by thesongdj on 17 Oct, 2019 04:50 PM

    thesongdj's Avatar

    Joe, I recently purchased the DSLR software.The first of 3 downloads was the 5.0 version,the second computer was the 6.0.  Thought that was odd?  Can I upgrade the first to 6.0?

  3. Support Staff 33 Posted by John Wu on 17 Oct, 2019 05:03 PM

    John Wu's Avatar

    By "downloads", do you mean you used your DSLR license to "activate" an
    install?
    Installing version 6 does not overwrite your version 5 install. They are
    separate installs. You can export your version 5 settings and then import
    them into your version 6 install by going to Settings > Premium >
    Import/Export
    If you want to deactivate your version 5 to recover an activation, see
    http://help.sparkbooth.com/kb/activating-and-licensing/deactivate-install

  4. 34 Posted by thesongdj on 17 Oct, 2019 05:42 PM

    thesongdj's Avatar

    Hi John. It was a new activation. I did not have a previous version

    Sent from my iPhone

  5. Support Staff 35 Posted by John Wu on 17 Oct, 2019 05:54 PM

    John Wu's Avatar

    Maybe I am not understanding your question. Can you clarify?

  6. 36 Posted by thesongdj on 17 Oct, 2019 06:34 PM

    thesongdj's Avatar

    I purchased the Sparkbooth DSLR. It comes with 3 activations. I have 3 PC’s. The first PC I loaded the software to...5.0 version. PC #2...6.0. My question is, why?

    Sent from my iPhone

  7. Support Staff 37 Posted by John Wu on 17 Oct, 2019 06:36 PM

    John Wu's Avatar

    Your Sparbooth DSLR 6 license will unlock older versions of Sparkbooth. You
    used that license on a version 5 install. That is why.

    >

  8. John Wu closed this discussion on 02 Dec, 2019 05:37 AM.

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