Issue with Facebook not logging out or clearing cache.
Hi John,
I am having an issue when using the guest uploader, specifically
with Facebook.
It seems to be populating the email address fields with the last
user which is not so bad as I have just been deleting it before
they enter theirs. However, a major problem that I am having is
that sometimes after the guest enters their log in info it loads up
the facebook page of the previous guest that used facebook.
Is there a way I can clear the cache?
Regards,
Terrence
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Support Staff 2 Posted by john on 19 Aug, 2012 10:46 PM
What version of Sparkbooth are you running? Settings > About
There was an update sometime back that updated the Facebook uploader to
handle some authentication changes they made.
3 Posted by sparkbooth on 19 Aug, 2012 11:01 PM
I am running the latest version. 3.4.27
Support Staff 4 Posted by john on 20 Aug, 2012 12:25 AM
Thanks. I will take a look.
Support Staff 5 Posted by john on 20 Aug, 2012 07:26 PM
Could you try the attached version, and let me know if it works for you?
6 Posted by sparkbooth on 22 Aug, 2012 05:00 AM
Hi John,
I have installed that version and I will test it this week. I have briefly opened it and noticed that it still has the previous guests email address on the facebook log in screen. I will let you know soon how it goes with the major error I was getting and weather or not it seems to fix it.
Thank you for your help.
Terrence
Support Staff 7 Posted by john on 22 Aug, 2012 12:01 PM
Got another patch,
http://sparkbooth.com/2012/08/sparkbooth-update-for-facebook-uploaders/
Facebook made some changing to the sign in that was resulting in a
"Malformed access token" error.
8 Posted by e-photobooth on 22 Aug, 2012 06:48 PM
How are some users getting later versions that what's posted on the site? I never saw a 3.4.27 version, do you have an alternate download location or dropbox setup that I'm unaware of, or beta location?
Support Staff 9 Posted by john on 22 Aug, 2012 07:21 PM
You can either go to http://sparkbooth.com/download to download the latest.
Or in Sparkbooth, go to Settings > About > Check For Updates
john closed this discussion on 20 Oct, 2012 01:29 AM.