Subsciption question....

gary kennett's Avatar

gary kennett

10 Jan, 2017 09:51 PM

Hi, I have recently purchased sparkbooth dslr.
I noticed that I have 3 activations included in the subscription.

I had the standard sparkbooth software installed for my trial, not the DSLR version.

In my haste to get the software operational, I activated the standard software, and not the DSLR required. In my defence, I didnt realise that there was actually 2 different software downloads.

I can obviously use both the standard version (webcam) and a DSLR cam using the premium version.

I have now downloaded the DSLR software on to the same pc, but obviously I have wasted an activation.

Is there any way to credit my account with the wasted activation?

My email address is [email blocked]

I look forward to receiving your reply.

Many thanks,
Gary Kennett.

  1. Support Staff 1 Posted by John Wu on 10 Jan, 2017 09:56 PM

    John Wu's Avatar

    You can deactivate an install, see

    Also you do not lose activations since you can reset the activations when
    you run out, see

  2. John Wu closed this discussion on 28 Jan, 2017 12:50 AM.

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