tag:help.sparkbooth.com,2010-04-06:/discussions/questions/52194-dnp-printing-problemSparkbooth: Discussion 2017-01-28T00:50:01Ztag:help.sparkbooth.com,2010-04-06:Comment/416935732017-01-07T02:03:59Z2017-01-07T02:03:59ZDNP Printing problem<div><p>That sounds like a PRINTER issue...<br>
The software only sends the finished layout(s)<br>
to the printer, from there the printer is in control.</p>
<hr>
<p>Joe Connell - SB Support</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/416935732017-01-07T03:10:14Z2017-01-07T03:10:14ZDNP Printing problem<div><p>Have you tried printing <strong>outside</strong> of
Sparkbooth?</p></div>Rob (ZCZ)tag:help.sparkbooth.com,2010-04-06:Comment/416935732017-01-07T14:13:36Z2017-01-07T14:13:36ZDNP Printing problem<div><p>I have a RX1 and last time this happened was that I plugged my
printer in a different USB port and my computer created another
settings open up your computer control panel (in windows that were
you find it) and see if you see your printer duplicated there if it
duplicated delete the copy one.</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/416935732017-01-07T19:17:36Z2017-01-07T19:17:37ZDNP Printing problem<div><p>Thank you. Will try printing from another device to
troubleshoot. Thanks again.</p></div>Dantag:help.sparkbooth.com,2010-04-06:Comment/416935732017-01-07T19:18:25Z2017-01-07T19:18:26ZDNP Printing problem<div><p>Thank you -- will try printing from another device and see what
happens.</p></div>Dantag:help.sparkbooth.com,2010-04-06:Comment/416935732017-01-07T19:21:21Z2017-01-07T19:21:21ZDNP Printing problem<div><p>oh and make sure when you open spark booth press F1 (on a mac
not sure that you need to press) settings / printing make sure the
enable box is checked</p></div>Jorge Oliva