reinstall of my licence

Jocelyn Valmores's Avatar

Jocelyn Valmores

04 Sep, 2016 06:52 PM

dear sir,
       I do have problem on my laptop..so I lost my sparkbooth on my computer..so how can I reinstall it again?

Respecfully yours,
Jocelyn Valmores

  1. Support Staff 1 Posted by Joe Connell on 04 Sep, 2016 07:26 PM

    Joe Connell's Avatar
  2. Support Staff 2 Posted by John on 04 Sep, 2016 07:27 PM

    John's Avatar
  3. John closed this discussion on 25 Oct, 2016 04:15 AM.

  4. JOCELYN Valmores re-opened this discussion on 04 Jan, 2021 03:15 AM

  5. 3 Posted by JOCELYN Valmore... on 04 Jan, 2021 03:15 AM

    JOCELYN Valmores's Avatar

    Hello
    I purchased my licence before but i have problem with my
    Laptop..it is broken..and I bought a new laptop but my problem is, it wont allow me to re install it again because it said i need to update..But I don’t know if I’m going it again.
    Because I already purchased it before i just need to re install.
    Hoping that you can help me with this issue.
    Thank you

                                        Respectfully yours,
                                         Jocelyn Valmores

    Sent from my iPhone

  6. Support Staff 4 Posted by Joe Connell on 04 Jan, 2021 03:18 AM

    Joe Connell's Avatar

    As I replied to your other message...

    You have an older DSLR version and you would need to
    download it from the Sparkbooth web site Download page
    and scroll down to the older versions.

    I suspect you may have the 4.3 version.
    Try installing with that version using your license key.

  7. John closed this discussion on 14 Feb, 2021 07:10 PM.

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