Countdown never starts

Joel Karr's Avatar

Joel Karr

07 Jul, 2012 05:57 PM

First off. Spark booth is great. Been using it for over a year

Recently switched to a new go laptop with a built in webcam. I have the latest version of spark booth and the latest version of AIR

It only shows a default camera so I disabled the built in webcam through windows 7 device manager. This shows the USB webcam through spark booth... However...when I press space to begin....the count down never starts and it just stays frozen on the screen with video feed still active.

Any ideas on how to fix this? If I take out the USB cam. It works fine with built in webcam but I can't use that for photobooth

  1. Support Staff 2 Posted by john on 07 Jul, 2012 06:00 PM

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  2. 3 Posted by Gmail on 07 Jul, 2012 06:06 PM

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    Thanks for the quick response. Unfortunately that didn't resolve it. When I disconnect the USB cam the sound works fine and the countdown starts. It is only when I have the laptop webcam disabled and the USB camera connected.

    Any other ideas?

  3. Support Staff 4 Posted by john on 07 Jul, 2012 06:09 PM

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    Sounds like your webcam is interfering with the sound. Maybe check to see
    if there are update drivers for the webcam?

  4. 5 Posted by Gmail on 07 Jul, 2012 06:10 PM

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    Thanks a bunch. I'll try that now.

  5. 6 Posted by Gmail on 07 Jul, 2012 06:15 PM

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    It's working now...but not sure why hha

    I'm actually am a software developer so I will try and narrow down what changed and let you know for future reference. Since our last convo....the only change I made was closing spark booth and reopening it. All settings remained and no new drivers installed.

  6. john closed this discussion on 12 Aug, 2012 09:13 PM.

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