tag:help.sparkbooth.com,2010-04-06:/discussions/questions/3753-double-printsSparkbooth: Discussion 2013-07-15T14:11:33Ztag:help.sparkbooth.com,2010-04-06:Comment/155945722012-04-29T21:17:17Z2012-04-29T21:17:17ZDouble Prints<div><p>Can you send me a screenshot of the Sparkbooth Printing
settings?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-01T20:22:28Z2012-05-01T20:22:28ZDouble Prints<div><p>On 4/29/2012 5:17 PM, john wrote:</p></div>Jason Bocktag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-02T13:35:05Z2012-05-02T13:35:05ZDouble Prints<div><p>I know there are a few people on the question board that use the
Hiti's, maybe start a question thread if John doesn't have a
solution.</p></div>Rob (ZCZ)tag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-02T22:26:39Z2012-06-07T13:14:38ZDouble Prints<div><p>i've had this issue before as well, but my solution won't be
much help in fixing it or finding a long term solution.</p>
<p>i tried changing the number of prints from 1 to 2 mid event and
it would not print more. i had to exit the program and relaunch
then i did the settings before starting the program. i chalked it
up to a bug but i forgot all about it until now.</p></div>Seyetag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-03T02:05:26Z2012-05-03T02:05:26ZDouble Prints<div><p>To elaborate on seyes post, This is a very common occurrence
that I have not seen here yet, but happens so regularly we just
know how to work around. Changing print settings during a session
will usually not take effect until the program is closed and
restarted. A similar issue occurs with the "prompt user to print
option". If the feature box is checked on start up, often the
photos will not print or just print blanks... I know..how can you
print blanks..but the printer will cycle through just like its
printing a photo, but the page is blank. We are running 12 booth
counting our franchises and affiliates and all are running
Sparkbooth. All machines have had this issue at least once.</p>
<p>Brian<br>
<a href=
"http://www.showtimephotobooth.net">www.showtimephotobooth.net</a></p></div>briantag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T18:09:50Z2012-05-25T18:09:53ZDouble Prints<div><p>John: I really need some help on this. I emailed a picture of my
print dialogue as requested. I have tried starting and stopping the
program. In fact, when I restart the program, it shows it's set to
print 2 EVERY TIME, but I never get more than one print. Please
respond. I have an event next week that really wants double prints
and I'm going to have to exit after each sitting (or group of
sittings) and print an extra...NOT a professional or elegant
solution.</p></div>Jason Bocktag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T18:35:03Z2012-05-25T18:35:03ZDouble Prints<div><p>What version do you have? It is displayed in the About tab.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T19:38:04Z2012-05-25T19:38:05ZDouble Prints<div><p>Wow. I thought I had updated. I have 2.5.7. Clicking the update
link throws an error.</p></div>Jason Bocktag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T19:54:00Z2012-05-25T19:54:01ZDouble Prints<div><p>Upgrade to 2.5.9. Downloaded latest 3.x version, but my license
key is invalid. Was there an additional charge to upgrade? I
thought upgrades were included.</p></div>Jason Bocktag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T19:54:31Z2012-05-25T19:54:31ZDouble Prints<div><p>Do you have Sparkbooth Party Edition then?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T19:55:48Z2012-05-25T19:55:51ZDouble Prints<div><p>Yes, that's right.</p></div>Jason Bocktag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T20:03:43Z2012-05-25T20:03:43ZDouble Prints<div><p>Try downloading the latest version of Sparkbooth PE from this
url<br>
<a href=
"http://cdn.sparkbooth.com/assets/SparkboothPE_v2.5.10.air">http://cdn.sparkbooth.com/assets/SparkboothPE_v2.5.10.air</a></p>
<p>You have a license for Sparkbooth PE, which will only unlock
that version.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T20:05:48Z2012-05-25T20:05:48ZDouble Prints<div><p>Forgot to add that you may have to uninstall your current
install, before<br>
updating to 2.5.10 since it was updated to a newer version of the
air<br>
runtime.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T20:07:46Z2012-05-25T20:07:46ZDouble Prints<div><p>So there is no upgrade path from 2 to 3?</p></div>Jason Bocktag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T20:20:11Z2012-05-25T20:20:12ZDouble Prints<div><p>2.5.10 appears to have solved double print problem. Still
wondering about upgrade path.</p></div>Jason Bocktag:help.sparkbooth.com,2010-04-06:Comment/155945722012-05-25T20:29:41Z2012-05-25T20:29:41ZDouble Prints<div><p>The only way to get Sparkbooth 3 is to purchase a license.</p></div>John