Image upside down

LuckyGamer's Avatar


24 Apr, 2012 02:57 AM

Hello, I just got your software up and running, but everything is upside down. Is this because i am using your demo version or is that they way it works. Is there any way of changing the pictures and image to show correctly?

  1. Support Staff 1 Posted by John Wu on 24 Apr, 2012 04:19 AM

    John Wu's Avatar

    The trial version is exactly like the full version except for the watermark
    on the photos.

    Can you send a screenshot of what you are seeing?

  2. 2 Posted by LuckyGamer on 24 Apr, 2012 05:28 AM

    LuckyGamer's Avatar

    this is what I am seeing. Everything is upside down and no, the camera isn't. I cant seem to find a reason for this or be able to fix. Any help?

  3. Support Staff 3 Posted by Rob (ZCZ) on 24 Apr, 2012 12:14 PM

    Rob (ZCZ)'s Avatar

    I think the quickest way to troubleshoot this would be to hook up a different camera. It can be any cheap POS as long as it shows an image.
    What are you using right now?

    The Official Fun-in-a-Box Company

  4. 4 Posted by LuckyGamer on 24 Apr, 2012 02:22 PM

    LuckyGamer's Avatar

    I am using a Very nice Logitech camera. I will have to see if I have another camera to use and get back to everyone. Ill let you know what I find out, but this sucks because my camera was about $100.00 and I can no longer return it.

  5. Support Staff 5 Posted by Rob (ZCZ) on 24 Apr, 2012 02:34 PM

    Rob (ZCZ)'s Avatar
  6. Support Staff 6 Posted by John Wu on 24 Apr, 2012 03:15 PM

    John Wu's Avatar

    There is nothing in the software that would flip the image upside down.
    Maybe there is a setting in the software that come with the webcam?

  7. 7 Posted by LuckyGamer on 24 Apr, 2012 04:17 PM

    LuckyGamer's Avatar

    ZChurchZ, no that is not the one. It is an older model I bought about a year ago for my Mac compatible with it. I can't seem to find it anymore so it must've been discontinued. The software works perfect on my Mac, so I guess I'll use it on my Mac because it is cheaper than going up buying a new camera. thanks for all your help guys, I'm almost positive I'm going to buy this I just have a few other problems that I can't seem to fix that I need help on. Those will be a new post. like logo not printing with the pictures.

  8. LuckyGamer closed this discussion on 24 Apr, 2012 04:19 PM.

  9. LuckyGamer re-opened this discussion on 24 Apr, 2012 04:20 PM

  10. Support Staff 8 Posted by John Wu on 24 Apr, 2012 07:53 PM

    John Wu's Avatar

    Did you figure out what was making the video upside down?

  11. 9 Posted by LuckyGamer on 24 Apr, 2012 09:55 PM

    LuckyGamer's Avatar

    Nope. Just using it on my Mac instead. Works great on the Mac so I bought it. Thanks again for all your help.

  12. John Wu closed this discussion on 24 May, 2012 09:52 PM.

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