tag:help.sparkbooth.com,2010-04-06:/discussions/questions/33949-update-issueSparkbooth: Discussion 2018-10-18T22:17:52Ztag:help.sparkbooth.com,2010-04-06:Comment/353607152014-11-22T18:00:11Z2014-11-22T18:00:11ZUpdate issue<div><p>Try downloading and installing the latest version from<br>
<a href=
"http://sparkbooth.com/download">http://sparkbooth.com/download</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/353607152014-11-27T17:01:15Z2014-11-27T17:01:16ZUpdate issue<div><p>Hi Kevin,<br>
Did this work for you? We're struggling with the same problem.</p>
<p>Thanks</p></div>JEMMA VOLP-FLETCHERtag:help.sparkbooth.com,2010-04-06:Comment/353607152014-11-27T17:13:33Z2014-11-27T17:13:33ZUpdate issue<div><p>Posting in multiple messages makes it confusing to keep it all
together.</p>
<p>Make sure your messages on the same topic are posted to the
original topic.</p>
<p>Downloading the latest version WILL NOT cause you to loose<br>
any of your photos or emails.</p>
<hr>
<p>Joe Connell - SB Support<br>
<strong>Happy Thanksgiving</strong> to all in the USA</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/353607152015-02-04T23:56:33Z2015-02-04T23:56:33ZUpdate issue<div><p>Hi John,<br>
It took a while for me to be able to test this.<br>
I downloaded the software via your link, installed it and
re-activated it.<br>
But now ALL my settings are gone.</p>
<p>Custom text, background,...<br>
I have it running on a second machine, I will try to export the
settings from that one tomorrow and import it on this one.</p></div>Kevintag:help.sparkbooth.com,2010-04-06:Comment/353607152015-02-04T23:58:04Z2015-02-04T23:58:04ZUpdate issue<div><p>Did you upgrade from Sparkbooth 3?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/353607152015-02-04T23:58:44Z2015-02-04T23:58:44ZUpdate issue<div><p>No, from version 4.1.32</p></div>Kevin