tag:help.sparkbooth.com,2010-04-06:/discussions/questions/29376-upgradeSparkbooth: Discussion 2018-10-18T22:17:36Ztag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T13:59:31Z2014-07-29T13:59:31Zupgrade<div><p>What is your license key email address?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T19:58:33Z2014-07-29T19:58:33Zupgrade<div><p>Here is the old email and key <a href=
"mailto:fiveforjc@verizon.net">fiveforjc@verizon.net</a></p>
<blockquote>
<p>License Key: sp-s4-5b8d69aa-7b95-42e2-81b2-db5e3ae48ba2</p>
</blockquote>
<p>The new email is <a href=
"mailto:garcias4JC@gmail.com">garcias4JC@gmail.com</a></p>
<p>Sent from my iPad</p></div>garcias4jctag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T20:01:42Z2014-07-29T20:01:42Zupgrade<div><p>Please let me know when you want me the change the license key
email<br>
address. Once I do it, any installs will be deactivated.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T20:18:52Z2014-07-29T20:18:52Zupgrade<div><p>I would like to do it now but will need to reactivate and
upgrade<br>
immediately...</p></div>garcias4jctag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T20:22:54Z2014-07-29T20:22:54Zupgrade<div><p>Your license key has been changed to <a href=
"mailto:garcias4jc@gmail.com">garcias4jc@gmail.com</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T20:34:38Z2014-07-29T20:34:38Zupgrade<div><p>Thank you. Sorry to bother you again but I followed the
instructions after<br>
the purchase (upgrade) of sparkbooth 4 and clicked the "unlock" tab
with<br>
the new email and the key in the confirmation email but the
software still<br>
says 3.8? What did I do wrong/what do I need to do to fix it?</p></div>garcias4jctag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T20:52:31Z2014-07-29T20:52:31Zupgrade<div><p>Never mind. I made it work. Thank you</p></div>garcias4jctag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T21:15:01Z2014-07-29T21:15:01Zupgrade<div><p>Hi again John. I am looking over the 4.0 and cant seem to find a
way to<br>
make it widescreen like with the 3.8 commercial lic. I want to use
the 1x4<br>
duplicate with logo layout as I was before.... Could you please
tell me how<br>
to access that layout?</p></div>garcias4jctag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T21:20:59Z2014-07-29T21:20:59Zupgrade<div><p>Go into Settings Premium (at bottom left) and select General<br>
you will find the Square and Wide there</p>
<hr>
<p>Joe Connell - SB Support</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T21:21:48Z2014-07-29T21:21:48Zupgrade<div><p>Then you will see all the Wide screen layouts...</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/339418652014-07-29T21:51:34Z2014-07-29T21:51:34Zupgrade<div><p>Awesome! I love the changes....I hated that the countdown was
centered over<br>
faces before...so cool that we can place it at the top or
bottom<br>
now....lots of cool changes I am discovering. :) Thanks for the
widescreen<br>
help...didn't notice the arrows to scroll through other options on
that<br>
premium tab...cool :) Have a blessed day. Thanks again.</p></div>garcias4jc