Installation
I am trying to download your 10 day free trial offer and I am getting an error code that says;
Sorry and error has occured,
The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
Could you please help.
Thanks,
Cassie Hernandez
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Support Staff 1 Posted by John Wu on 05 Feb, 2012 10:06 PM
See if these help:
http://help.sparkbooth.com/kb/setup/cannot-installed-because-instal...
http://help.sparkbooth.com/kb/setup/resolving-installation-problems
2 Posted by cassie Hernande... on 06 Feb, 2012 02:09 AM
Hi Still, not luck. Unable to open the links listed above.
Still getting the same error.
Support Staff 3 Posted by John Wu on 06 Feb, 2012 02:19 AM
Did you try copying and pasting the links into the address bar of your
browser?
4 Posted by Cassie hernande... on 06 Feb, 2012 03:00 AM
Yes
Support Staff 5 Posted by John Wu on 06 Feb, 2012 03:04 AM
Sorry, I don't know how I can help you if you can't access those urls. They
load up fine for me and all my computers.
John Wu closed this discussion on 27 Feb, 2012 01:59 AM.