helppp

jason himberger's Avatar

jason himberger

25 Nov, 2011 10:42 PM

i have sent some help inquiries, i have had your product a couple months now and have yet to get the email to work which makes my personal use of it fruitless. i want to call and talk on the phone, i had an employee reach out to you as well. you directed us to contact you while we were on site so you could walk me through it. so i am do ing so. please respond asap. call me so i know you have.

J @ CAPiTOL 402-618-8881

  1. Support Staff 1 Posted by John Wu on 25 Nov, 2011 10:51 PM

    John Wu's Avatar

    Sorry, I only do email support. Did you follow these instructions:

    http://help.sparkbooth.com/kb/setup/setup-photo-emailing

    You can also record what is happening with this link:

    http://showmewhatswrong.com/submit/VilwDceIk

    Please go to the Upload tab and select the email provider you are using
    (either SendGrid or Postmark), and press the Test button so I can see what
    is happening.

  2. John Wu closed this discussion on 27 Feb, 2012 01:57 AM.

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