Opening program

Connie's Avatar

Connie

12 Nov, 2011 02:42 PM

Many ?'s today. I can not open Sparkbooth 3. I've had it open today. I can open the other Sparkbooth. Is there a difference?
Thanks
Connie

  1. Support Staff 1 Posted by John Wu on 12 Nov, 2011 06:36 PM

    John Wu's Avatar

    Are you seeing an error? Can you send a screenshot or record what is
    happening with:

    http://showmewhatswrong.com/submit/VilwDceIk

  2. Support Staff 2 Posted by John Wu on 12 Nov, 2011 06:40 PM

    John Wu's Avatar

    Is this the same computer with the webcam problems? If a webcam is broken
    or has a bad driver install, it can also prevent Sparkbooth from starting.

  3. 3 Posted by Connie Elrod on 13 Nov, 2011 04:19 PM

    Connie Elrod's Avatar

    I is the same webcam. It did begin after the third time. Who knows, maybe just a freak incident.
    Thank you very much for your help
    Connie

  4. Support Staff 4 Posted by John Wu on 13 Nov, 2011 08:40 PM

    John Wu's Avatar

    Well, there is definitely something wrong. You should at least re-install
    your webcam drivers and make sure there is no other software running that
    may be trying to access the webcam.

  5. 5 Posted by Connie Elrod on 13 Nov, 2011 09:22 PM

    Connie Elrod's Avatar

    Thanks I'll do that

    Sent from my iPhone

  6. John Wu closed this discussion on 27 Feb, 2012 01:19 AM.

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