Lack of picture

Connie's Avatar

Connie

12 Nov, 2011 01:25 PM

At our first event, a wedding, it took 3 times of restarting sparkbooth to get the webcam to show on the screen. The webcam was on and working. When Sparkbooth came up, I got a black screen instead of view from webcam. I was in a panic to say the least until it finally operated correctly. Any ideas of what went wrong?
Thanks
Connie

  1. Support Staff 1 Posted by John Wu on 12 Nov, 2011 06:35 PM

    John Wu's Avatar

    Sorry, I don't. Do you have another webcam? Could be a hardware problem
    with your webcam.

  2. John Wu closed this discussion on 27 Feb, 2012 01:57 AM.

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