activation

John Hentrich's Avatar

John Hentrich

29 Oct, 2011 04:54 PM

I just bought the key and tried to enter it for the first time and it says that my activations are already used. Whats up with that. Please help. Party tonight.

  1. Support Staff 1 Posted by John Wu on 29 Oct, 2011 05:17 PM

    John Wu's Avatar

    Did you try to activate more than 3 times? Your license allows up to 3
    activations at a time. If you need to reset your activations, you can do
    that
    http://help.sparkbooth.com/kb/purchasing-and-activating/resetting-activations

    Can you send me a screenshot of the message?

  2. Support Staff 2 Posted by John Wu on 29 Oct, 2011 05:30 PM

    John Wu's Avatar

    Looks like 3 activations attempts were made all at once. That could have
    happened if there problems with your network connection. Please let me know
    if you were still unable to activate.

  3. John Wu closed this discussion on 27 Feb, 2012 01:56 AM.

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