Invalid License Key

Jo annalaine Valera's Avatar

Jo annalaine Valera

24 Oct, 2011 10:59 PM

Good day! First I want to commend a great job on sparkbooth. Me and my whole family loves it. Anyway, my concern is that I have tried to download the v3 Sparkbooth edition and when I tried to get my license key from Lost License, I tried to follow directions (input of email and license key but I did copy and paste or manually doing input of the license key) to unlock the program and it gave me the Invalid License Key prompt. Is there a fix to this or did I do anything wrong in the process? Thank you and we really appreciate any response. Good day and more power to all!

  1. Support Staff 1 Posted by John Wu on 24 Oct, 2011 11:09 PM

    John Wu's Avatar

    Hi,

    You might have download regular Sparkbooth, your license key works only with
    Sparkbooth Party Edition. You can download at
    http://sparkbooth.com/download-archive/ It is the first item on the page.

    Please uninstall Sparkbooth and then install Sparkbooth Party Edition, and
    try using your license key on that version.

    -John

  2. 2 Posted by Jo annalaine Va... on 26 Oct, 2011 06:46 PM

    Jo annalaine Valera's Avatar

    Thanks! I see now, may I ask if my license is gonna work on the Sparkbooth 3 version once its official? Or is it only valid for the Sparkbooth Party Edition? Thank you very much.

  3. Support Staff 3 Posted by John Wu on 26 Oct, 2011 07:38 PM

    John Wu's Avatar

    A Sparkbooth Party Edition license key will not work with Sparkbooth 3. I am
    offering to upgrade Sparkbooth Party Edition licenses to Sparkbooth which
    will work with Sparkbooth 3.

    You can purchase the upgrade from here for $25:

    http://secure.sparkbooth.com/store/order-tracking/sparkbooth-upgrade/

  4. John Wu closed this discussion on 27 Feb, 2012 01:56 AM.

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