site key

julie shannan's Avatar

julie shannan

11 Oct, 2011 03:51 PM

We are going to use sparkbooth at an event tomorrow and we have the full version on our computer at Girlstart in our photobooth. I wanted to just use it on a laptop tomorrow and use our license. For some reason I can't find it. Can you help me with that?

  1. Support Staff 1 Posted by John Wu on 11 Oct, 2011 04:16 PM

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    What email address did you make the order under?

  2. 2 Posted by Julie Shannan on 11 Oct, 2011 04:22 PM

    Julie Shannan's Avatar

    I thought it was mine, but under support it's saying there is no email
    address found for me. I'm not sure. We had some volunteers help us install.
    Is there a way to find the site key on the sparkbooth file in windows?

  3. 3 Posted by Julie Shannan on 11 Oct, 2011 04:34 PM

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    would it be on my receipt?

  4. Support Staff 4 Posted by John Wu on 11 Oct, 2011 04:58 PM

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    Yes. if you have your receipt please forward it to me at [email blocked]

  5. 5 Posted by Julie Shannan on 11 Oct, 2011 07:15 PM

    Julie Shannan's Avatar

    thanks- we're looking for the receipt. Is there a way to find the site key
    or registration key on the computer it's loaded on?

  6. Support Staff 6 Posted by John Wu on 11 Oct, 2011 07:25 PM

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    Sorry, there isn't. Let me know when you have the receipt.

  7. 7 Posted by Julie Shannan on 11 Oct, 2011 09:51 PM

    Julie Shannan's Avatar

    mystery solved! one of our volunteers paid for it on her personal credit
    card:

    [email blocked]
    order # 986-1711-60522

  8. Support Staff 8 Posted by John Wu on 11 Oct, 2011 10:53 PM

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    Do you want me to change the email address of the license?

  9. 9 Posted by Julie Shannan on 11 Oct, 2011 11:40 PM

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    Sure

    Sent from my iPhone

  10. Support Staff 10 Posted by John Wu on 11 Oct, 2011 11:56 PM

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    Ok, the license key updated and emailed to [email blocked]

  11. 11 Posted by Julie Shannan on 12 Oct, 2011 12:33 AM

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    Thank you!!

    Sent from my iPhone

  12. Support Staff 12 Posted by John Wu on 12 Oct, 2011 12:38 AM

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    When you activate please use [email blocked] instead of
    [email blocked]. Can you let [email blocked] know?

  13. 13 Posted by Julie Shannan on 12 Oct, 2011 12:42 AM

    Julie Shannan's Avatar

    will do- she bought it for Girlstart, so she is fine with this. Many thanks!

    We love Sparkbooth! We turned a closet into a photobooth at Girlstart and
    girls LOVE it! All summer during our summer camps girls went crazy taking
    fun pictures. Such a great product!

    ~Julie

  14. Support Staff 14 Posted by John Wu on 12 Oct, 2011 04:51 PM

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    Thanks! Glad everyone enjoys it.

  15. John Wu closed this discussion on 27 Feb, 2012 01:56 AM.

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