Didn't get licencing email

Libby Duffy's Avatar

Libby Duffy

22 Sep, 2011 01:30 AM

Just purchased with paypal and havn't recieved the email. Did get the paypal notice. Tried lost licence, said no purchase. What do I need to do?

  1. 1 Posted by Libby Duffy on 22 Sep, 2011 01:37 AM

    Libby Duffy's Avatar

    What do I need to do to get my licenceing sent to my email?

  2. Support Staff 2 Posted by John on 22 Sep, 2011 01:44 AM

    John's Avatar

    Found your order. Looks like there was a typo in your email
    [email blocked] instead of [email blocked]. I fixed it, and had the
    purchase email resent. Please let me know if you got it.

  3. 3 Posted by Libby Duffy on 22 Sep, 2011 03:44 AM

    Libby Duffy's Avatar

    Thank you so much - we got it!

    > From: [email blocked]
    > To: [email blocked]
    > Date: Wed, 21 Sep 2011 21:43:56 -0400
    > Subject: Re: Didn't get licencing email [Questions]

  4. John closed this discussion on 22 Sep, 2011 03:47 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac